Which of the following is NOT a sign of a potential shoplifter?

Engaging in active conversations with staff is typically not a sign of a potential shoplifter. Shoplifters are generally characterized by behaviors that suggest an intent to steal or a desire to avoid detection. When individuals engage in conversations, they are often trying to blend in and appear like legitimate customers. This behavior may indicate confidence or a lack of concern about being observed, which contrasts with the typical furtive actions associated with shoplifting.

In contrast, the other behaviors mentioned—such as wearing heavy oversized coats out of season, displaying darting eye movement, and clutching bags close to the body—are often associated with individuals attempting to conceal their intentions or belongings, which raises suspicion in a retail context. These signs can indicate nervousness, discomfort, or an intent to steal, making them more reliable indicators of potential shoplifting behavior. In summary, while some actions can signal intentions to steal, engaging openly with staff usually suggests the opposite.