According to the Administrative Dispute Resolution Act, what is one guideline for agencies promoting conflict resolution?

Developing a policy for alternative conflict resolution is a fundamental guideline outlined by the Administrative Dispute Resolution Act for agencies aimed at promoting effective conflict resolution. This approach emphasizes the importance of having a clear, structured framework that encourages the use of various non-litigation methods—such as mediation and negotiation—to resolve disputes. By adopting such a policy, agencies can foster a proactive environment that prioritizes amicable solutions over adversarial litigation, ultimately leading to more efficient and satisfactory outcomes for all parties involved.

The focus on alternative dispute resolution reflects an understanding that disputes can often be resolved more effectively outside of traditional courtroom settings, which can be time-consuming and costly. This guideline encourages agencies to be equipped with processes and strategies that enable them to address conflicts early and collaboratively, thereby reducing the burden on the legal system.

Other choices, such as promoting litigation as a first option or ignoring active agency involvement in disputes, run counter to the principles of the Act, which aims to minimize litigation and engage agencies in the resolution process. Likewise, delegating all decisions to external arbitrators does not align with the goal of equipping agencies with the necessary tools and policies to handle disputes internally and encourage resolution through collaboration.